Stratford Advice Arcade
Families and Community Support Services
Families & Community Support Service (FCSS) exists to link individuals, families, and the community to provide support for individuals, vulnerable adults, and families to access health, social care, housing options, welfare benefits, and support for disabled people; particularly those with long-term conditions, such as mental health problems and learning disabilities.
We provide first-response service for vulnerable adults/ individuals and families wanting to access social care within the provision of the Care Act 2014 in the community including advocacy, advice, information, guidance, and support.
We give a hand to individuals and families who for example due to disability, illness, social exclusion, and other challenges may find it difficult to express their views, wishes, and feelings or get the support they need. Our objective is to empower these vulnerable individuals and families to have a voice or their voices heard and make a real difference and take control over their lives. We do this by speaking for them when they cannot, and supporting them to speak for themselves when they can do so.
We offer additional support for young women/ girls from (BAME) communities faced with domestic violence (DV) and adults who require care and support needs and experiencing or are at risk of abuse or neglect, and due to their care and support needs are unable to protect themselves.
We promote Equality, Diversity, and Inclusion through Advocacy and empowerment for and on behalf of vulnerable individuals and families suffering or likely to be at risk of suffering discrimination in our community, especially on the grounds of race, age, disability, gender, or sexual orientation e.g. LGBTQ+. We aim to increase the confidence of individuals and families by empowering, and supporting them to achieve and sustain equality and empowerment.
You can also access the link to the website here: https://www.families-support-service.org/about-us/